"I met you at your Macleod Trail location several weeks ago with a hearing aid that quit working, and you determined that it had to be sent back to Oticon. You provided excellent service giving me a loaner while my hearing aid was being repaired. Today I had an appointment with Lang and received a new replacement hearing aid. Thinking about my experience at Calgary Hearing Aid & Audiology, I felt compelled to comment on the friendly, enthusiastic, professional and knowledgeable services provided by Lang. Over the last ten years I have had numerous hearing tests with a number of hearing aid practitioners. None of the previous hearing tests were as comprehensive or thorough. When it came time to choose a hearing aid brand, Lang ascertained my ‘lifestyle’ and outlined the pros and cons of the different brands thereby helping me to make an informed choice. It is always refreshing to have outstanding service... you are very fortunate to have Lang as your hearing aid practitioner. I would be remiss not to mention Lauri, who oversees customer reception, billing & payments etc in an efficient and friendly manner. Lang and Lauri are genuinely happy doing their work which gives the office a comfortable feeling... this does not happen by chance, and it is obvious your mentoring sets the tone.”
Bob Campbell