Careers

Clinic Administrator

Calgary Hearing Aid & Audiology is looking for a friendly, outgoing person with excellent communication and organizational skills to work within our growing company.

We are seeking a reliable individual for an administrative position at one of locations. You will be responsible for running the daily clinical operations in a well-organized and efficient manner. This position plays an integral role in customer service by providing a welcoming and knowledgeable atmosphere to clients. Comfortability working with technology and willingness to learn new skills is required. Candidates should have strong multi-tasking abilities, excellent verbal and written communications skills. Attention to detail is critical for this position.

Responsibilities and experience include but are not limited to:

• First point of contact for our clients – Customer Service excellency
• Greeting clients, answering telephone, directing clients in clinic
• Manage schedules/arrangements/appointments for clinicians
• Triaging all appointments – includes changing appts to accommodate client/clinic needs
• Creating invoices, bank deposits
• Process all payments; cash, cheques, credit and debit cards with accuracy
• Complete weekly bank deposits
• Shipping, receiving and tracking
• Strong computer skills; Windows10, Microsoft Office and Blueprint Solutions
• Support with year end inventory and accounting procedures
• Create and update database with client details and financial data when necessary
• Maintain day to day operations of the clinic
• Prepare orders for fittings and organizing repair/services
• Understanding basic accounting and 3rd party and insurance billing
• Clinical duties including filling, answering phones, billing private/ 3rd party
• Daily light cleaning and organizing of office
• Exceptional client care with seniors
• At least two years customer service experience

This is a full-time position. Salary plus benefits. Please email your resume to Patti Cromwell: patti.cromwell@calgaryhearingaid.com. Only successful candidates will be contacted for interview.