Careers

Clinic Administrator


Calgary Hearing Aid & Audiology is looking for a friendly, outgoing person with excellent communication and organizational skills to work within our growing company.


We are seeking a reliable individual for an administrative position at one of locations. You will be responsible for running the daily clinical operations in a well-organized and efficient manner. This position plays an integral role in customer service by providing a welcoming and knowledgeable atmosphere to clients. Comfortability working with technology and willingness to learn new skills is required. Candidates should have strong multi-tasking abilities, excellent verbal and written communications skills. Attention to detail is critical for this position.


Responsibilities and experience include but are not limited to:

  • First point of contact for our clients – Customer Service excellency
  • Greeting clients, answering telephone, directing clients in clinic
  • Manage schedules/arrangements/appointments for clinicians
  • Triaging all appointments – includes changing appts to accommodate client/clinic needs
  • Creating invoices, bank deposits
  • Process all payments; cash, cheques, credit and debit cards with accuracy
  • Complete weekly bank deposits
  • Shipping, receiving and tracking
  • Strong computer skills; Windows10, Microsoft Office and Blueprint Solutions
  • Support with year end inventory and accounting procedures
  • Create and update database with client details and financial data when necessary
  • Maintain day to day operations of the clinic
  • Prepare orders for fittings and organizing repair/services
  • Understanding basic accounting and 3rd party and insurance billing
  • Clinical duties including filling, answering phones, billing private/ 3rd party
  • Daily light cleaning and organizing of office
  • Exceptional client care with seniors
  • At least two years customer service experience

 

This is a full-time position. Salary plus benefits. Please email your resume to Patti Cromwell: patti.cromwell@calgaryhearingaid.com. Only successful candidates will be contacted for interview.